Resettlement Caseworker

We are looking for two caseworkers to join the team and help refugee families to settle in Dorset and adapt to life in the UK. Both roles are full time (37 hours p/w) on fixed term contracts to March 2027

The resettlement programme in Dorset is evolving and additional caseworkers are required to join the team and help the families achieve independence and integration in the local communities, including access to further education and employment. 

You’ll need to be enthusiastic about making a real difference to the quality of life for refugee children, young people and their families across Dorset. The resettlement team provides support to the families through a combination of in-house resettlement caseworkers and various service contracts or grants for specific provision.  

You will be working with a team of equally passionate individuals who support vulnerable families to resettle and thrive in Dorset.  

Within the team, you will be responsible for:

• working with vulnerable families (adults and children)
• preparing for new refugee arrivals
• establishing a positive rapport with families
• developing support plans
• delivering services according to individual need
• partnership working with other service providers
• supporting refugee families to integrate into their communities and the UK

• interpretation and translation services
• health care
• education
• social care
• English tuition
• employment
• housing

You will regularly meet with the families, supporting them to access a wide range of services to meet their needs.  You will manage your own caseload and work in co-ordination with both other members of the team and service providers.  The work is very varied and requires a flexible approach as well as the ability to prioritise situations, problem solve and effectively communicate with families and those supporting them.

It is a hugely varied and very rewarding role.

We’re looking for someone who: 

•  is experienced working with vulnerable families
•  is passionate about the challenges refugees face resettling in the UK
•  can find creative solutions to best support families
•  can build and maintain effective partnerships
•  is an excellent communicator 
•  has a proven track record of anti-racist and inclusive practice

•  health, education, housing or the employment sectors
•  local community resources
•  translation and interpretation

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We: 

• provide essential services that support over 380,000 residents 
• work in partnership to make a real difference 
• value every role and the impact it has on our communities 
• support our employees to grow, develop, and thrive 

You will: 

• be part of a team that works together for a better Dorset 
• have access to a range of benefits and support 
• have access to range of training opportunities which will help with your personal development and career progression 

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. 

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. 

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. 

If you’re passionate about making a difference, we’d love you to join us. 

Find out more about how to apply.