Service Manager Facilities Management

This is a fantastic opportunity to lead a large, diverse team delivering critical facilities services across Dorset Council’s estate. You’ll shape how our buildings are maintained, kept running smoothly and improved, with a real focus on quality, sustainability and value for money.

What you’ll be doing
As Service Manager for Facilities Management, you’ll lead more than 24 FTE colleagues covering everything from planned preventative maintenance and reactive repairs to soft facilities management like cleaning, catering and caretaking.

You’ll drive down backlog maintenance, embed our Effective Property Services approach, and make sure our buildings are safe, welcoming and fit for the future.

You’ll also manage contracts, budgets and performance, working closely with colleagues across Assets & Property to support the council’s wider ambitions.

About you

• experienced facilities management leader, with a strong track record in similar organisations
• confident managing large teams, contractors and significant budgets
• skilled at juggling building repairs, maintenance and soft FM services, with a clear grasp of compliance needs
• a natural communicator, politically aware and collaborative by nature
• IOSH or NEBOSH qualified (or equivalent experience), with a drive to deliver high standards and see things through

If you’re ready to play a key part in keeping our buildings safe, efficient and welcoming, we’d love to hear from you.

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We: 

• provide essential services that support over 380,000 residents 
• work in partnership to make a real difference 
• value every role and the impact it has on our communities 
• support our employees to grow, develop, and thrive 

You will: 

• be part of a team that works together for a better Dorset 
• have access to a range of benefits and support 
• have access to range of training opportunities which will help with your personal development and career progression 

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. 

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. 

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. 

If you’re passionate about making a difference, we’d love you to join us. 

Find out more about how to apply.