Business Support Officer

We are offering an exciting opportunity to join us as we implement the new model of working for business support colleagues supporting our Children’s Services Directorate.

These changes have come about through the Our Future Council program, which is a whole council transformation plan, that aims to change the way we work, to not only make sure our services are financially sustainable for the future but are also achieving the best outcomes for our residents, families, communities and businesses across the county.

What you can expect to be doing:

You will be part of a team of business support colleagues. These posts provide good quality business support to operational staff within Children’s Services helping them to deliver services to our local families.

The service is also working towards the digital transformation of our services where it is appropriate and beneficial to do so.  Therefore, being able to embrace change and adopt new ways of working is essential. The roles also involve speaking to and communicating with external partners, wider services within the council, operational staff and our residents therefore effective communication skills, both spoken and in writing are essential. This includes an excellent telephone manner

The posts are based in our Locality Offices and involve a range of administrative tasks supporting the delivery of services and the work is varied. 

About you:

• we are seeking individuals who are pro-active and motivated, able to prioritise their work and meet deadlines using their initiative while working within set guidelines
• attention to detail and accuracy are key skills along with a good understanding for the need for confidentiality as much of the information we deal with is of a sensitive nature
• good IT skills including the use of Microsoft packages e.g. Word and Excel are essential although training will be provided for our in-house systems

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.