Landlord Liaison Officer

Posted on 27 February 2026
Applications close on 22 March 2026

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All Locations:

Various

Salary Details:

£32,061 to £36,363

Vacancy Type:

Permanent

Function:

Housing

Employer:

Dorset Council

Job Working Pattern:

Full time

Closing time of advert

23:59

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Landlord Liaison Officer

About the role

This is an exciting opportunity to join the Tenancy Sustainment and Support Team at Dorset Council.

You will be joining a dedicated and established small team of existing landlord liaison officers. The successful candidate will need to be driven, self-motivated and have the ability to work positively with the private rented sector to source accommodation for customers requiring alternate accommodation. This role has the ability to decrease the number of households in temporary accommodation and reduce homelessness in Dorset- we have already delivered on 150 lets in 2025 for the households we are working with.

What will you be doing?

The postholder will establish, negotiate and work with private sector landlords and letting agents to proactively develop the supply of private rented accommodation for applicants who are at risk of homelessness or are homeless. You will adopt and use our established and successful Key4Me scheme to successfully deliver on new lets for our clients.

The postholder will negotiate with prospective landlords and letting agents to property match our current applicants to private rented sector accommodation, based on their needs.

The successful postholder will lead the liaison between landlords and customers on the Dorset Council Landlord offer and explain what is expected from both landlord and tenant under the scheme to ensure a positive discharge under Prevention, Relief and Main Duties.

The successful postholder will help to co-ordinate the suitability and offers to households into private rented sector properties whilst working with both the applicant and caseworker(s) to ensure appropriate and suitable discharged of accommodation.

The postholder will be a point of contact for Landlords and will answer queries with a view to helping address any ongoing tenancy issues, involving the Tenancy Sustainment Officers where appropriate.

As a Landlord Liaison officer, you will ensure that the landlords of all homes secured through the Dorset Council Landlord Offer understand their obligations under the Landlord and Tenant Act 1985, the Housing Act 2004 and that the requirements of the Housing Health and Safety Rating System are fulfilled in partnership with the Housing Standards Team. You will need to have an awareness and understanding of the Renters Rights Act 2025, paying particular attention to how this will change the privately rented sector for both tenants and landlords.

Further Information

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders.

For more information please contact: [email protected]

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

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At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

provide essential services that support over 300,000 residents
work in partnership to make a real difference
value every role and the impact it has on our communities
support our employees to grow, develop, and thrive

You will:

be part of a team that works together for a better Dorset
have access to a range of benefits and support
receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.

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