Financial Assessment Officer

You’ll join a supportive and friendly team committed to helping people across Dorset understand and manage the financial aspects of their care.

You’ll receive full training and ongoing support, gradually building expertise over 18 to 24 months in personal finance and the benefits system.

This is a rewarding role with real impact, offering variety, continued learning, and the chance to grow in independence as your confidence and knowledge develop.

What you’ll be doing

You’ll assess the financial circumstances of individuals who have eligible social care needs, helping determine how much they may need to contribute towards their care. This involves applying national guidance and local policy to real-life situations, supporting people and their families through sometimes complex financial decisions.

Your work helps ensure public funds are used appropriately while offering a clear, respectful service to those navigating adult social care.

• you’ll be highly organised, self-motivated, and able to manage your own workload
• you’ll need a logical mind, a good eye for detail, and the ability to apply rules consistently
• a willingness to learn is essential, as you’ll encounter a wide range of financial scenarios that will deepen your knowledge over time
• above all, you’ll bring patience, professionalism, and a supportive approach to every conversation.

The post is based at County Hall in Dorchester, though the post holder may be able to work from home some of the time if they wish, once they have received their initial training. 

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. 

This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. 

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.