Housing Register Assessor

Posted on 16 April 2026
Applications close on 03 May 2026

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All Locations:

Dorchester

Salary Details:

£28,598 - £36,363

Vacancy Type:

Fixed Term

Fixed Term End Date:

Not Specified

Function:

Housing

Employer:

Dorset Council

Job Working Pattern:

Full time

Closing time of advert

23:59

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Housing Register Assessor

About the role

Join our Housing Register team at Dorset Council and make a meaningful difference in the lives of individuals and families who have a variety of housing needs.

What’s in it for you:

As a Housing Register Assessor, you will be responsible for in-depth assessments for those applying to join the Housing Register whilst working in accordance with the Dorset Council Housing Allocations Policy checking eligibility and qualification. As a service we prioritise applicants at risk of homelessness or with safeguarding issues and refer to the Homeless Team when required.

This will broaden your knowledge of all parts of housing with an opportunity to develop transferable skills if you wish to explore other departments within Housing.

You’ll benefit from a friendly, dynamic, and supportive team environment that values your contributions and fosters a collaborative work atmosphere.

Most importantly, your role will have a direct and positive impact on the lives of individuals and families by ensuring they have access to essential housing services.

What you can expect to be doing:

As a Housing Register Assessor, you will conduct thorough assessments of housing applications from individuals, ensuring all actions comply with the Housing Allocations Policy. You will serve as the primary contact for applicants and their representatives, providing essential information and guidance throughout the application process.

Evaluating each applicant’s housing needs and eligibility for assistance will be a core part of your responsibilities, requiring careful verification of all necessary criteria. You’ll work closely with colleagues in the Homeless department and other relevant teams to ensure a seamless process for applicants, facilitating a collaborative approach to housing assistance.

The role involves confidently handling enquiries, providing clear communication, and offering effective solutions. You will manage and process applications efficiently, including timely responses to emails and phone calls. When additional support is needed, you will direct applicants to appropriate teams or services, ensuring the needs of those contacting the service are met.

About you:

You will be working within a friendly, dynamic, and very supportive team whilst working collaboratively in a confidential environment.
The working environment is busy and dynamic, subject to interruptions to deal with queries via telephone and email, so you will be experienced in balancing multiple priorities.
You will have excellent telephony and written skills to provide as much advice/support to our applicants as possible.
To have knowledge of allocation policy or working within a policy framework would be desirable.
Due to Housing being a busy service, its essential that you will be able to work effectively under minimum supervision.

Further Information

For further information regarding this position please contact Cara Buckley, Housing Register Team Leader via email [email protected] or via telephone 01305 225328 or Sian Smith, Housing Register Team Leader via email [email protected] or via telephone 01305 838462 .

This post is full time (37 hours per week), fixed term for 12 months. We are happy to discuss if you require alternative working arrangements.

This position offers the flexibility of working in a hybrid way providing support based in the Dorchester Office as well as working from home, whilst maintaining a great team ethic with regular catch up and share knowledge and information, as well as using Microsoft Teams to communicate throughout the day providing a network of support within the Housing Register Assessment Team.

We will be attending hubs in the future in order to assist our applicants who require face to face support which will be in libraries across Dorset.

The Dorset Council Housing Allocations Policy describes how social housing is available through our scheme.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders.

See our policy on safeguarding children and young people.

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

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At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

provide essential services that support over 300,000 residents
work in partnership to make a real difference
value every role and the impact it has on our communities
support our employees to grow, develop, and thrive

You will:

be part of a team that works together for a better Dorset
have access to a range of benefits and support
receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.

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