Family Advisor - Family Help

We are looking for a part time Family Advisor to work in our Bridport Family Hub alongside a multi disciplinary team.  Your role will be multifaceted and will be a forward facing role.  You will be supporting families, welcoming the community into the hub, taking bookings, generating new users to the hub, working alongside families to find the right support for them, giving advice and guidance to families who may need it. 

The successful candidate will work alongside a talented family help team who are committed and passionate about the work they do to support children and their families in the West locality. The team also support other professionals too, giving advice and support across a broad spectrum of services.

The role is varied and interesting and there is potential to develop skills, knowledge and understanding of family work in it's broadest sense.

What's in it for you?

• You will work in a supportive team environment
• You will get on the job training and be able to access further training and skills to develop your career
• You will learn about family hubs in Dorset and the role they play in our community
• You will be part of a wider multi-disciplinary team working alongside children and families

What you will be doing:

• Keep up to date with local services and sources of support for children, young people and families
• Be the link person between the family information service and the localities
• Use and develop other forms of online communication to publish local services and support
• Share information about local services and support with locality colleagues
• Undertake signposting activities
• Provide information and advice on agreed topics to children, young people and families face to face, online and by telephone
• Undertake outreach with community groups and other services to provide information and advice about sources of support in the community
• Be a digital champion within localities, supporting the development of online engagement mechanisms with children, young people and families
• Welcome families into the Family Hub in Bridport and engage families in what the Family Hub can offer in terms of support
• Engage new partners to get involved in the Family Hub and provide new activities for the community

About you:

• You will have strong administrative and ICT skills as well as a good standard of verbal and written communication
• You will be committed to supporting and improving outcomes for children and young people
• You will demonstrate Respect, Openness Together, Accountability and Curiosity in line with Dorset Council's Employee Values
• You will be an effective communicator and able to liaise with the public, other colleagues and professionals
• You will be able to travel around the West locality and further afield when required
• You will be flexible, approachable, adaptable and a team player
• You will enjoy working with children, young people and adults

We are looking for someone who is enthusiastic, eager to learn and who is keen to work within a supportive team environment.  If you think you are the right person for the job, don't hesitate to complete the application form or pick up the phone to find out more information.  Or come down to the family hub and have a look around.  

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. 

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.