Business Support Officer Apprentice (Level 1)

• Providing general administrative support to the HR & Payroll Support team
• Managing shared mailboxes and responding to routine enquiries
• Maintaining electronic records and ensuring information is accurate and up to date
• Preparing letters and documents
• Supporting recruitment, HR, and payroll administration processes
• Liaising professionally with colleagues, managers, and external organisations
• Handling sensitive and confidential information appropriately
• Supporting team projects and service improvements

• Has a positive and enthusiastic attitude
• Is keen to learn and develop new skills
• Has good attention to detail and accuracy
• Possesses strong organisational skills
• Can communicate effectively both verbally and in writing
• Is able to work as part of a team and independently when required
• Can manage their workload and meet deadlines
• Is able to maintain confidentiality

• A recognised apprenticeship qualification
•  Structured training and development opportunities
• Support from experienced HR and Payroll professionals
• Opportunities to build a career
• A welcoming and inclusive working environment

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.