Brokerage Officer - Older People & Self Funders

Join a supportive and values-driven team at the heart of adult social care in Dorset. You’ll play a vital role in helping people access the right care at the right time, while developing your skills in commissioning, negotiation, and partnership working.

You’ll work alongside colleagues who are passionate about making a difference, in a role that offers real impact, challenge, and variety. You’ll also be part of a wider commissioning function shaping services across the county.

What you will be doing:

As part of the Older People/ Self Funders Adults Brokerage Team, you’ll source high-quality, cost-effective care packages and placements for people with a range of needs.

Your work will involve:

• brokering individual care packages and placements in care homes or at home
• negotiating fees and securing value for money from the care market
• managing and allocating block-contracted care hours and placements
• updating systems like Mosaic accurately and consistently
• working closely with operational teams, providers, commissioners and families
• identifying savings, contributing to market development and monitoring provider performance
• escalating risks and maintaining accurate records of unmet needs and care deficits
• You’ll also help support digital developments in the brokerage process, advise colleagues on the market, and contribute to contract performance monitoring.

About you:

You’ll be solution-focused, resilient and collaborative, with a strong understanding of adult social care. You’ll bring experience relevant to brokering care and feel confident working across professional boundaries. You’ll also need to be:

• confident in negotiating and handling complex provider discussions
• organised, methodical and accurate in managing contracts and care data
• skilled in communication, both written and verbal
• comfortable working with digital systems and case management tools
• able to build relationships and navigate the wider health and care landscape

If you want to be part of a team that delivers real outcomes for people and ensures care resources are used effectively, we’d love to hear from you.

If you would like to discuss the role further, please contact Rachel Bryant: Brokerage Team Lead on 01305 225725 or email Rachel. [email protected]

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. 

We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception. 

At Dorset Council we: 

• provide more than 450 services to over 300,000 residents 
• have ambitious aspirations  
• are excited about our future 
• care about Dorset and all the people who live here 
• know that all roles make a difference and that our employees are key to our success 

You will: 

• have access to a range of employee benefits  
• be part of an organisation that supports each other to grow and succeed 
• have access to range of training opportunities which will help with your personal development and career progression 

We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone. 

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments. 

We also look for applicants who share our commitment to our values. We will ask you to evidence when you have demonstrated them as part of the selection process. 

This role is UK based and we will need to establish your Right to Work as part of the appointment process. 

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant. 

Find out more about how to apply.