Finance Assistant - Credit Control

If you are interested in beginning a rewarding career in Finance, or if you are looking for an opportunity to be an essential part of a team to play a crucial role in Finance & Commercial Services.

This role will allow you to make the difference. To use your communication skills to support your colleagues across the council, providing guidance and administration to ensure efficient and safe finance arrangements.

You will have the opportunity to support us in finding new efficient ways of working. Recently we have migrated our finance systems to one, and there is still more work to continue this process. There are exciting and interesting times ahead and lots of projects to be involved in.

We are a truly collaborative team who openly support and develop each other, going out of our way to offer knowledge, time, and practical support. We also offer hybrid and flexible working around the needs of the team and the service, that supports a healthy work-life balance.

Your opinion counts. You can take part in Employee surveys, staff engagement sessions and Employee Forum's. The Employee Forum's act as a 'voice' and helps us shape the future.

What will you be doing?

You will provide high quality, technical and financial support services to the Council. It is an essential part of the role to ensure that consistent, accurate and timely financial management information and advice is available for managers and other stakeholders to be able to make informed decisions about their services.

We are responsible for the processing and management of all council debtors, debt policies and processes and the invoicing and collection of monies owed from Social Care Service Users.  This involves direct contact with service users, taking payments, sending Letters Before Action (LBAs) and working closely with the Business areas, Financial Assessments Team and Legal colleagues to resolve complex debt cases. Other tasks include the management of our customer records and the production of monthly and year end debt reporting information.

About you

• We are looking for someone who is motivated and works well within a team and also as an individual. You will need to be able to trouble shoot where necessary.
• You will be able to communicate financial information confidently with customers, colleagues and managers.
• You will be willing to learn and understand the work of colleagues, other teams, customers and developing services to support them better.
• Full training is given but experience in previous financial roles is desirable

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

• provide essential services that support over 300,000 residents
• work in partnership to make a real difference
• value every role and the impact it has on our communities
• support our employees to grow, develop, and thrive

You will:

• be part of a team that works together for a better Dorset
• have access to a range of benefits and support
• receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.