Improvement Practitioner Apprentice - Transformation Management Office

Posted on 15 June 2026
Applications close on 28 June 2026

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All Locations:

Dorchester

Salary Details:

£25,583 - £25,080

Vacancy Type:

Fixed Term

Fixed Term End Date:

Not Specified

Function:

Business, Policy & Administration

Employer:

Dorset Council

Job Working Pattern:

Full time

Closing time of advert

23:59

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Improvement Practitioner Apprentice - Transformation Management Office

About the role

As an Improvement Practitioner within the Transformation Management Office (TMO), you will play a key role in supporting the development and delivery of projects that contribute to the Council’s wider transformation ambitions and complete the Improvement Practitioner apprenticeship qualification.

This is an excellent opportunity to gain a recognised qualification, build your experience, and contribute to work that delivers meaningful impact.

What’s in it for you
Working in the Transformation Management Office (TMO) means your work directly supports services that make a difference every day. You’ll be part of a team focused on delivering continuous improvement across Dorset Council and gain experience working within a project management environment, providing practical skills in both service and content design.

In return, we offer:

the chance to work on high‑profile transformation and improvement projects
opportunities to develop your Improvement Practitioner skills aligned to the apprenticeship
experience of working across a large, complex organisation with a wide range of professional disciplines
a supportive, collaborative team environment aligned to our values of Respect, Together, Accountability, Openness and Curiosity
the satisfaction of contributing to projects that improve services for residents, partners and staff

What you can expect to be doing

As an Improvement Practitioner, you will closely with the Service Design, Content Design and wider TMO teams.

This role will include:

assisting with analysing services and processes to understand current performance, demand, costs and customer experience.
contributing to identifying problems, inefficiencies and opportunities for improvement using data, evidence and stakeholder insight.
supporting the design of improved (“to be”) ways of working that are efficient, accessible and customer focused.
supporting delivery leads, programme managers and project managers with the successful delivery of projects, including with any planning, governance and communications.
assisting with testing, implementing and embedding improvements, including pilots, trials and iterative change.
supporting the measurement of benefits and outcomes, helping to establish baselines and track improvements over time.
completing any assignments and coursework aligned to your apprenticeship course

About you

You’ll be an organised and proactive individual who is committed to completing an apprenticeship. You’ll be confident working with data, being analytical and in communicating with colleagues.

We’re looking for someone who has:

some experience of working in a team environment, in a paid, voluntary or learning setting.
strong organisational and coordination skills.
some experience of researching and analysing information
some experience of administrative, customer-facing or support activities.
confident ICT skills, including experience of tools such as Excel, PowerPoint and SharePoint
an interest in service improvement, problem-solving and change

Further Information

The interview will be conducted by a small panel, bringing together a balanced mix of skills, experience and perspectives relevant to the role. This approach ensures a fair, consistent and well‑rounded assessment of each candidate, with panel members focusing on different aspects of the role such as technical competence, behaviours, and alignment with organisational values. Candidates will be asked a structured set of questions, with opportunities to provide examples of their experience and demonstrate how they meet the requirements of the post.

This is a role based at County Hall in Dorchester, with an expectation to attend some in person meetings. There is also the opportunity to work remotely when not required to be in the office.

For an informal conversation please contact Derek Wilkes ([email protected])

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

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At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

provide essential services that support over 300,000 residents
work in partnership to make a real difference
value every role and the impact it has on our communities
support our employees to grow, develop, and thrive

You will:

be part of a team that works together for a better Dorset
have access to a range of benefits and support
receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.

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