All LocationsAll Locations:
Dorchester
Advertising SalarySalary Details:
£14,299 - £16,298
What is the vacancy type for this advertVacancy Type:
Fixed Term
Function:
Business, Policy & Administration
EmployerEmployer:
Dorset Council
Job Working PatternJob Working Pattern:
Part time
Closing time of advertClosing time of advert
23:59

About the role

The Senior Business Support Officer (Business Growth Dorset) plays a key role in supporting the successful delivery of Dorset Council’s Growth Hub service. As part of the national network of 41 Growth Hubs, Business Growth Dorset provides local businesses with access to high‑quality advice, guidance and support at every stage of their business journey.
 
This part‑time (0.5 FTE) fixed‑term role, funded until 31 March 2029 by the Department for Business & Trade, is central to ensuring the effective administration, compliance and coordination of the service.
 
Based at County Hall with flexible and hybrid working options, the role supports businesses across the whole of Dorset, including Bournemouth, Christchurch and Poole.
 
What’s in it for you:
 
In this role, you will be part of a service that makes a genuine difference to Dorset’s business community and the region’s economic growth. You will gain experience across a broad range of administrative, project support and compliance functions, contributing to a high‑profile, Government‑funded programme. You’ll work within a supportive team environment that values professional development, collaboration and continuous improvement.
 
Dorset Council also offers flexible working arrangements, enabling you to balance your responsibilities while delivering meaningful impact. As a representative of Business Growth Dorset, you will help promote both the service and the Invest in Dorset brand, contributing to the growth and success of local enterprises.
 
What you can expect to be doing:
  • Managing the compliance and monitoring functions of Business Growth Dorset
  • Maintaining and updating the management information (MI) tracker
  • Ensuring records are accurate and up‑to‑date within the CRM system
  • Preparing internal and external reports to support decision-making and accountability
  • Supporting the promotion of the Business Growth Dorset service and the Invest in Dorset brand
  • Providing administrative support across CRM, website updates, social media activity, events, finance and project coordination
  • Responding to business enquiries in a timely and professional manner
  • Supporting office systems, including health and safety processes and administrative procedures
  • Contributing to a high‑quality, efficient and compliant Growth Hub service across Dorset

The role will also involve occasional travel across the county to attend events, meet stakeholders and maintain a visible presence in the local business community.

About you:
 
You will be proactive, organised and committed to delivering a high‑quality service. You will bring strong administrative skills, excellent attention to detail and the ability to manage multiple tasks with accuracy and professionalism. You will be confident using digital systems, including CRM platforms, and able to maintain accurate records and reports. Effective communication is essential, including the ability to converse at ease with customers and provide clear advice in spoken English. You will embody Dorset Council’s values - Respect, Together, Accountability, Openness and Curiosity - and work collaboratively within a service that supports business growth and economic development. Flexibility, reliability and a willingness to travel when required will also be key to your success in this role.

Further Information

This is a part time time role at 18.5 hours per week, fixed term until 31 March 2029.

Please contact the hiring manager for an informal discussion about the role, Shelley Collins-Trevett, [email protected].
 
The interview process will consist of a short prepared presentation and an interview.

About Us

At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:

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At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.

We:

  • provide essential services that support over 300,000 residents
  • work in partnership to make a real difference
  • value every role and the impact it has on our communities
  • support our employees to grow, develop, and thrive

You will:

  • be part of a team that works together for a better Dorset
  • have access to a range of benefits and support
  • receive training and development opportunities to help your career progress

We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.

We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.

This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.

If you’re passionate about making a difference, we’d love you to join us.

Find out more about how to apply.

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